GPS Tracker FAQs – Your Questions Answered
Vehicle Tracking / Thursday 19th April
Here at the VTC, we get so many questions about vehicle tracking that we could probably write a book on the matter. This is understandable when you consider the wealth of information on offer about each type of GPS tracker and the varying needs a business has when choosing to implement fleet management software.
From how trackers work and their features through to the benefits of both tracking systems and expert comparison channels, wouldn’t it be great to have all the information you need in one handy place? That’s why we’ve created an FAQ guide to help summarise everything you need to know.
To get you started on your journey to implementing the most cost-efficient vehicle tracking system for your business, here’s our expert guide to some of the most frequently asked questions we receive.
How a GPS Tracker Works
What is GPS & how does it work?
GPS is the Global Positioning System which provides time and location information for any GPS tracking device. The GPS live system is made up 24 satellites orbiting the Earth, sending out radio signals which can be picked up by anything with the right technology installed. This includes smartphones, satnavs and tracking devices. By calculating how long it took to receive the signals from several of the satellites, a GPS tracker for car dashboards and other types of fleet can produce a real-time location of the vehicle it’s installed in.
How is a vehicle tracker installed?
There are several ways to install a tracking device in each vehicle, and the choice you make will depend on the tracker chosen, your setup and the type of data you want to collect. For collecting advanced fleet management live information such as driver behaviour and vehicle conditions, you’ll need the device to be hardwired into the vehicle’s electrical system. These provide a wider coverage of data collection and integration possibilities, but you may need a professional to install or move it to another vehicle. Other options include plug and play devices which can easily be moved between vehicles, but these won’t collect as much data as hardwired trackers. The third option is tracking which has been integrated with satnav screens.
Is each device secure?
Security for each device depends on your provider and how it’s been installed. Plug and play devices can be more visible from the outside of the vehicle, for example, but can be removed when not in use. Many trackers can even increase the security of your vehicle. Stolen vehicle tracking has risen in popularity, especially for those installing motorcycle tracker software across their fleet. Functions can be as basic as sending anti-tamper alerts to the driver and as advanced as an offsite security facility monitoring your fleet for unauthorised movements. They can even contact the police 24/7 if your vehicle is moved without your permission. In terms of data security, we only recommend trusted brands who have strict guidelines in place when it comes to how your data is accessed.
What features can I have included?
The features you choose will depend on a number of factors. This includes your budget, the brand, the package you want, what data you need to collect and your overall business goals. However, some of the most popular features include:
- Real-time locations
- Journey and route planning
- Car dash cam integration
- Driver behaviour monitoring (including speeding and engine idling)
- Vehicle tracking app for managers on the move
- Live traffic reports
- Live feedback and communication
- Stolen vehicle tracking
- Lone worker checks
- Management of repairs, servicing and maintenance
- Fuel card integration
- Financial reporting
- Tacho integration
- Journey playback
Some brands will offer different priced packages and others will have a standard package which can be enhanced with bolt-on features.
How do my customers fit into the picture?
The benefits of vehicle tracking often result in both improved customer satisfaction levels as well as offering an enhanced experience. With improved journey times and productivity, it’s easier to meet promises, reduce delays in receiving goods (deliveries) and services (e.g., taxis) and as operations become more efficient, you may even find you can offer shorter timescales. This is ideal in competitive markets when you need to keep up with rivals who are continually moving the goalposts for what customers expect from companies similar to yours. Some businesses also choose to give customers tracking capabilities themselves. For example, they may be able to check where their driver is on a live map or see how many stops there are before their parcel arrives. Not only does this provide them with a great service but can reduce wasted time for fleet managers and others in the office who may have to deal with client calls and track down drivers.
Will trackers lower my fleet insurance?
Some insurance providers do offer discounts for installing a GPS tracker in your fleet, especially if choosing to implement car dash cam technology which may be beneficial for confirming fault in an accident. Some insurers even claim to offer up to 20% discounts on premiums for installing cameras in your vehicles. That said, it’s important to talk to various providers to see what they offer and what their terms and conditions are. For example, they may require you to have each vehicle tracking device professionally installed and only recognise specific brands of tracker.
What other ways can fleet tracking lower my costs?
a) reducing journey times with more efficient route planning
b) cutting down on some of their largest expenses such as driver hours, vehicle maintenance and fuel costs
Vehicle tracking is so much more than just keeping an eye on the position of your vehicles. Many choose to achieve an impressive return by adding cost-saving features such as live traffic reports, vehicle performance reporting and integration with fuel sensors. By identifying behaviours which use up more fuel, cutting down on journey times and actioning timely repairs and servicing to minimise business interruptions, many fleet managers find themselves increasing their ROI.
The Comparison Process
How do you identify the best tracker for my fleet?
We start off by collecting simple data from yourselves such as how many trackers you require and the types of vehicle in your fleet. This can help us identify the best deals for the fleet you manage. We can narrow down options further by asking about the types of features you need and talking through your choices so that you can find out if systems will collect the data you want, align with business goals, meet your budgetary needs and are suitable for your setup. For example, if you only want basic tracking data collected and regularly change vehicles, a plug and play tracker may be your best choice. We’ll only recommend reliable brands and products, and our experts can talk you through the different packages available if there’s a brand which you’d prefer to use. Some of our favourite products come from manufacturers such as TomTom, Crystal Ball, Verizon Connect (Fleetmatics), Quartix, Teletrac Navman and RAM Tracking.
Why should I use a comparison channel?
When looking at a vehicle comparison channel such as the VTC, some ask what the benefits of using such services are. Luckily, there are plenty on offer to those who take advantage of our specialist knowledge, including:
- a free consultation and quotation from our experts
- saving time and money by not having to conduct research yourself
- easy identification of business vehicle tracking packages which meet all your needs
- time to talk with an expert who can guide you through your options
- finding the best deals which can provide you with a great ROI
- options for all sized budgets including a basic car tracking device through to advanced integration options
- systems which include all the features you want including dash cam technology
- specific software for van trackers and other types of vehicle
- quality devices from trusted brands with a reputation for excellence in the field
It’s the most hassle-free way to find the best car tracking device for your fleet.
How do I get started?
Starting your journey to find the right car tracking device UK software which ticks all the boxes is easy. You have two options available so that you can get in touch in whatever way is more convenient for you.
Fill out our assessment of your needs (takes less than 5 minutes), providing us with a few small pieces of information such as your fleet size, type and whether you need camera technology. Click here to do this now.
Looking for the right GPS tracker? We hope our FAQ guide has helped you understand vehicle tracking more and what it can do for your business.
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